Santana Leather Care offers its services only to adults who can purchase them with a credit card or other permitted method of payment. If you are under 18, you may use Santana Leather Care’s services only under the supervision of a parent or guardian.
REFUSAL OF SERVICE
Santana Leather Care, in its sole discretion, reserves the right to refuse service to any persons, terminate any accounts, reject performance of services on any material, or cancel any orders.
RISK OF LOSS
Santana Leather Care provides the service of repairs of shoes, handbags, wallets, belts, garments (the “Items”). Santana Leather Care does not provide any services related to shipment of those items to or from its offices. For this reason, any services purchased from Santana Leather Care are made pursuant to a shipment contract. This means that the risk of loss for your items passes to Santana Leather Care only when it arrives at our offices, and the risk of loss passes back to you when we deliver your item to the shipping carrier (FedEx, UPS, USPS, etc.). BY SHIPPING ANY ITEM TO SANTANA LEATHER CARE, YOU ACKNOWLEDGE THAT SANTANA LEATHER CARE IS NOT RESPONSIBLE FOR LATE, LOST, DAMAGED OR MISDIRECTED MAIL.
LIMITATION OF LIABILITY
By submitting items to Santana Leather Care, you understand and agree that Santana Leather Care’s liability is limited in each of the following ways:
- The Site and all information, content, materials, and services included on or made available through the Site are provided by Santana Leather Care on an “as is” and “as available” basis, unless otherwise specified in writing.
- Santana Leather Care makes no representations or warranties of any kind, express or implied, about the operation of the Site or the information, content, materials, or services included on it or made available to you through it, unless otherwise specified in writing.
- Santana Leather Care disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
- Though we strive for perfection, Santana Leather Care does not represent or warrant that the services provided will be error-free or that all defects will be corrected, but we do our best.
- Santana Leather Care makes no representations or warranties of any kind regarding its order tracking system. Santana Leather Care provides order tracking information to its customers for convenience but does not guarantee the accuracy of any order tracking information. You acknowledge that you are not relying on the accuracy of any order tracking information.
By submitting items to Santana Leather Care for repair, restore, refresh or any other service, you agree that if any such item is lost by us, it will be replaced only with average market value of a used equivalent item. The handling of your items by us is otherwise without warranty or liability.
If any loss, damage, delay, or non-performance is a result of acts of God, or natural disaster or catastrophe; war, invasion, other hostilities (including acts of terrorism), rebellion, or any other materially disruptive military or political event; embargo or labor dispute; power failures or other disruptions to services and utilities on which Santana Leather Care relies; or any other unforeseen and external occurrence for which Santana Leather Care is not responsible and could not predict which is required for the performance of its obligations, then Santana Leather Care will not be not be liable for any such loss, damage, delay, or non-performance of services to the full extent excused under applicable law.
SANTANA LEATHER CARE’S COPYRIGHTED MATERIALS
All content included on this web site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is either in the public domain or is the property of Santana Leather Care and is protected by U.S. and international copyright laws. Items that are taken from the public domain are designated as such. All other items are the property of Santana Leather Care and may not be used without written permission.
The compilation of all content on the Site is the exclusive property of Santana Leather Care and is protected by both U.S. and international copyright laws. All software used on the Site is the property of Santana Leather Care or its software suppliers and is protected by both U.S. and international copyright laws.
You agree to use the Site only for lawful purposes and only for your own personal, non-commercial use. You may not use the Site to transmit, post, download, distribute, copy, display publicly, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, obscene, offensive, threatening, defamatory, abusive or hateful.
DIGITAL MILLENNIUM COPYRIGHT ACT
Santana Leather Care takes its obligations under the DMCA seriously and will respond promptly to any claims of copyright infringement submitted to it.
If you are a copyright owner (or are acting on behalf of one), please report any alleged copyright infringements taking place through Santana Leather Care’s service to Santana Leather Care, Attn: Robert Santana, 2900 Rowland Rd, Raleigh, NC, 27615 . When providing notice to Santana Leather Care, please (1) identify the copyrighted work you claim is being infringed; (2) identify who the copyright owner is; (3) identify why you believe the disputed use does not qualify under the “fair use” doctrine; (4) state under penalty of perjury that the information you are providing is accurate and you are either the owner or authorized to act on behalf of the owner.
CHOICE OF LAW/FORUM SELECTION
AGREEMENT TO ARBITRATE DISPUTES.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
IF YOU ARE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
WHAT IS ARBITRATION: Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.
NO CLASS ACTIONS: You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.
WAIVER OF JURY TRIAL: THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and Santana Leather Care in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND SANTANA LEATHER CARE WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT TO ARBITRATE.
If any court or other body of competent jurisdiction declares any part of this contract to be unenforceable, then that part will be deemed severed, but the remainder of the Agreement shall remain in full force and effect.