At Santana Leather Care we would like your experience to be exceptional.  Our reputation is built on our commitment to excellence in both our repairs and our customers’ satisfaction.

REPAIR STATUS

Once you ship your order to us, upon receipt in our facility, we will send you an email indicating that your item has been received for repair.  A second email is sent when we begin repairing your items; and a third on the day your items are packed and shipped back to you.

This final email will have a tracking number assigned by the carrier.

You can also see when your items’ repair is started.  Simply visit

https://www.santanaleathercare.com/my-account/orders

At the site you can input your information and get an update on when your items begin the repair process.